Job Description
Job Summary
Reporting to the Manager of Clinical Informatics for Analytics & Interfaces, the Associate Clinical Informatics Analyst is responsible for supporting application, hardware and software technical support for the Care Connections and Clinical Informatics teams.
Knowledge/Skills/Abilities
Assists in the hardware and software support of clinical, practice management and operational workflows.
Collects and analyzes data to identify trends, patterns, and insights. Creates basic visualizations to present findings.
Writes basic scripts using SQL to query relational databases and extract rel
Participates in the system implementation life cycle including but not limited to planning, implementation, training, and post implementation support.
Assists in problem/issue resolution related to hardware and software applications.
Minimum 2 years of experience
Excellent customer service, active listening, and verbal and written communication skills, professional phone voice.
Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software
Empathy/passion for working with senior, disabled, low income populations
Experience diagnosing hardware and software issues
Adept with configuring smartphones, iPhone and Android
Strong phone, verbal and written communications skills
Attention to detail and problem-solving skills
Experience coordinating with multiple departments
Ability to work in a fast-paced environment
Ability to multi-task, set priorities and manage time effectively
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Job Qualifications
REQUIRED EDUCATION:
HS Diploma or GED
PREFERRED EDUCATION:
Associate Degree or equivalent combination of education and experience
PREFERRED EXPERIENCE:
4+ years of experience
Experience with EHR applications, a plus
Knowledge of database tools such as Microsoft Excel and SQL
Azure Devops
Microsoft Office products
2+ years SQL and BI
PHYSICAL DEMANDS:
Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $42.2 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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