Job Description

Job Description

Job Description

At Beyond Feedback we bring humanity back to business by partnering with business leaders to provide employee and customer lifecycle feedback programs. The tailor-made feedback programs and actionable insights provided by our team of experts drive increased brand loyalty, customer retention, employee retention, and employee engagement for business clients.

We have a new opportunity available for a full-time Client Data Analyst to join us in our mission of reaching 35M survey participants by 2035!

Do you enjoy immersing yourself in data with a keen eye for details? Do you know how to build complex formulas and SQL queries to extract or manipulate anything in Excel or other database programs? Do you naturally find insights in details by connecting dots others don’t see? Do you enjoy seeing your work make a big picture difference at some of the best-known companies in the country? If this describes you, read on:

What You’ll Do:

• Manage sensitive client data with 100% accuracy while establishing and maintaining data structures, integrity protocols, and visualization standards across all assigned projects
• Clean, prepare, import, and export client data using advanced tools like Zoho Analytics or Tableau to create actionable insights for senior executive consumption
• Document all data structures, SQL code, and workspace changes within organized change management protocols to ensure team-wide understanding and consistency
• Establish initial data workspaces, manage systematic conversion of legacy systems, and develop improvements to workspace templates in support of product development
• Create and maintain data integrations between back-end systems while linking and joining data tables to create enhanced insights and powerful data connections
• Analyze raw data to identify patterns, trends, and actionable insights that align with client business objectives and strategic priorities
• Produce comprehensive reports and executive summaries, presenting analytical findings to C-suite leaders via virtual meeting platforms including Zoom, MS Teams, and WebEx
• Collaborate effectively with internal team members in a growing, fast-paced business environment to support project completion and deliverable quality

What You Bring to the Table (required qualifications):

• Education: Bachelor’s degree in Data Analytics, Computer Science, Business, or related field (Master’s preferred)
• At least 5 years of data analytics experience
• Minimum 2 years of experience using data visualization tools
• Strong attention to detail and the ability to manage time effectively
• Ability to establish and maintain effective working relationships
• Ability to work with a high degree of independence and prioritize workflow
• Ability to exercise initiative, judgement, discretion, and decision-making consistent with organizational objectives
• A proactive approach to resolving issues, policy adherence, and driving organization initiatives

What’s In It For You (comp & benefits):

• Starting pay is competitive depending on experience.
• A comprehensive suite of benefits including medical/dental/vision coverage (with fully paid employee medical coverage after 5 years), life insurance, gym reimbursement, tuition reimbursement, maternity/paternity leave, vacation time, and more.
• Generous paid time off with 15.5 paid holidays plus Birthday Friday and 2 Rest & Reprieve days. Plus - we pay you a $2,000 vacation allowance to use as you choose once you reach your 5 year anniversary – that’s right we pay you to go on vacation! We even pay you to give back to your community and volunteer at a place of your choosing two days per year.

Our Work-From-Home Arrangement:

You must work from your primary residence located within 35 miles of our office so you can easily attend team-building events that occur throughout the year. You must have reliable internet service at home (minimum speed of 10MB download/5MB upload). You must have a dedicated workspace at your home that is free from distractions just like you would if you worked from our office. Beyond Feedback provides all the computer equipment you need to be successful.

The business hours and regular schedule for this role is 7am-4pm Monday through Friday.

Our Commitment to Diversity & Inclusion:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All newly hired employees are subject to background check and E-Verify employment eligibility verification.

Beyond Feedback is a national leader in measuring and managing customer loyalty and employee engagement. Our services are used by organizations to gain insight into the perspectives of their customers and employees so they can improve their experience and drive better business results.

Company Description

Beyond Feedback is a national leader in measuring and managing customer loyalty and employee engagement. Our services are used by organizations to gain insight into the perspectives of their customers and employees so they can improve their experience and drive better business results.

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