Job Description Coffee Shop Manager job at Pinnacle Recruitment Services. Winston Salem, NC. Overview About Our Partner Our partner is a vibrant, forward-thinking coffee shop redefining the local caf experience with a focus on community, quality, and innovation. Known for bold flavors and a welcoming vibe, theyre more than just a coffee shoptheyre a gathering place where creativity and connection thrive. With multiple locations, theyre growing fast and bringing their unique blend of fun and modern hospitality to coffee lovers everywhere. What Our Partner Offers Join a team that puts people first and fosters a fun, supportive environment. Our partner provides a competitive benefits package, including health, wellness, and time-off offerings, designed to support your well-being and work-life balance. Responsibilities Lead a team of staff, fostering a positive, inclusive, and high-energy work environment Oversee daily operations, including inventory management, scheduling, and quality control Ensure exceptional customer service by training staff to deliver the shops signature vibe Drive sales through creative promotions, local partnerships, and community events Manage financials, including daily sales reports, cash handling, and cost control Maintain a clean, safe, and inviting shop in compliance with health and safety regulations Implement brand standards, from drink quality to shop aesthetics Collaborate with marketing for fresh ideas (think latte art contests or pop-up events) Monitor and order supplies for coffee, pastries, and merchandise Resolve customer inquiries with a solutions-oriented mindset Use POS and inventory systems to streamline operations Qualifications With 3+ years of experience in caf or retail management, youll bring energy, creativity, and a knack for building community to keep the shop buzzing. Ready to Brew Something Amazing? If youre a dynamic leader with a passion for coffee, community, and creating a fun, modern vibe, we want you. Apply today and help keep the good vibes brewing! #J-18808-Ljbffr Pinnacle Recruitment Services
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