Job Description

Fidelity TalentSource is your destination for discovering your next contract role at Fidelity Investments. We are currently sourcing for an Operations Apprentice to work with our Data Center Operations team in Papillion, NE!

The Role

As a key member of Fidelity’s Data Center Operations team, you will coordinate, lead, and finish critical maintenance activities and be directly responsible for the Uptime of the facility or campus!

Working with the Engineering Manager, you’ll be self-performing or coordinating vendor-performed maintenance on critical equipment serving data centers and offices. You’ll also coordinate or perform reactive maintenance, solving issues, repairs in response to work orders..

The Expertise and Skills You Bring

• High School diploma, GED, trade school or equivalent required
• 0 to 3+ years of related facilities experience
• 0 to 2+ years of experience in a mission critical environment a plus
• Experience with Building Mechanical, Electrical, Plumbing or Controls systems.
• Licensed HVAC, pipefitter, plumbing credentials, or EPA certification.
• Ability to read and interpret engineering drawings, construction documents and O&M manuals.
• Proven ability to install, repair and maintain electrical circuits and related loads in compliance with the National Electrical Code and generally accepted industry practices.
• Ability to develop and maintain procedures such as SOP, MOP etc.
• The ability to work shifts including weekends and holidays.
• Motivated by knowing the work you have done is critical for various components that have tremendous business impact for Fidelity.
• Hard-working team member on a team of 8 to 12 engineers.
• Continuously set the standard in terms of engineering excellence, while facilitating outstanding performance, workplace maintenance excellence and team coherence.
• Proficient in PC applications specifically, Excel, Word, Power Point, Outlook, CMMS and facility BMS systems.
• Highly organized and diligent in balancing maintenance priorities and procedures.
• Strong contributor with a collaborative work style.

The Value You Deliver

• Comprehensive understanding of HVAC and Mechanical industry standards, protocols, installations, and best trade practices, along with heating and cooling, server, database, and network infrastructure knowledge, in large-scale, enterprise Data Center facility.
• Performs all preventive and remedial maintenance work on building Mechanical systems to assure critical cooling, heating, and humidification requirements are met with minimal adverse business impact.
• Demonstrates the ability to monitor multiple building systems, correcting deficient performance through BAS adjustments, on-site remedial maintenance and effective emergency response actions when required.
• Advise and assist as necessary, vendors/contractors performing remedial repair activities.
• Demonstrates the ability to work with and provide assistance to the engineering staff.
• Applies tools, processes, procedures, and notifies superiors as appropriate to ensure the consistent flow of information and activities.
• Complete daily log entries / update engineering staff via email.
• Assist with all department projects, plans and improvements.
• Support Fidelity’s ISO-14001 Environmental Management System, ISO-27001 Information Security Management and SSAE-16/18 regulatory reporting requirements
• Demonstrates ability to switch to standby generators and bypass UPS systems when an electrical alarm or failure occurs, consistent with procedures, communicating all actions via proper communication channels
• Finishing the critical maintenance on time and with attention to detail.

COVID work policy

Safety is our top priority. Once we can be together in person with fewer safety measures, this role will be moved to our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.

Dynamic Working – Post Pandemic

Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.

Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at  FTSJobs.com .

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com .

Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients . We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com .

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Job Tags

Holiday work, Contract work, Temporary work, For contractors, Apprenticeship, Work at office, Training, Work from home, Home office, Shift work,

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