Dynamics CRM Specialist Job at JobsTrackR, New York, NY

WjRldU5GY0ticWZ3eEZjLy9aVXhtZWVYZXc9PQ==
  • JobsTrackR
  • New York, NY

Job Description

CRM Specialist

Location: On-site Manhattan, NY

Salary: 100,000 140,000 annually

Position Overview

We are seeking a motivated and detail-oriented CRM Specialist to lead the implementation, administration, and optimization of our Microsoft Dynamics 365 CRM platform. Reporting to the Chief Information Officer, this role will ensure CRM data accuracy, enhance business processes, and support cross-departmental collaboration with a direct impact on sales, operations, and executive decision-making.

Key Responsibilities


  • Oversee and maintain CRM data integrity , including customer records, contracts, and pricing
  • Supervise the CRM Data Integrity Coordinator and ensure accurate data entry and audit practices
  • Configure and administer Dynamics 365 modules including Customer Insights, Finance & Operations, and Power BI
  • Collaborate with sales leadership to ensure complete and compliant documentation of customer contracts
  • Automate and streamline processes related to quoting, contract management, communications, and reporting
  • Analyze and visualize data trends using tools like Power BI and Oracle FAW
  • Create customer dashboards and performance reports on revenue, loyalty, costs, and more
  • Track and publish key business insights: market share, conversion rates, customer turnover, and contract renewals
  • Provide training and technical support to CRM users across departments
  • Lead CRM upgrades, customizations, and system improvements
  • Partner with IT and operations teams to integrate CRM with other platforms and business systems


Qualifications
  • Minimum 3 years experience administering Microsoft Dynamics 365 CRM
  • Strong working knowledge of Power BI and Oracle FAW
  • Advanced Excel skills and proficiency with MS Office
  • Strong understanding of data quality, validation, and analytics
  • Excellent communication and interpersonal skills
  • Problem-solving mindset and ability to support and train users


Work Environment & Requirements
  • On-site role in McAllisters Manhattan office
  • Requires use of computer and standard office equipment



#J-18808-Ljbffr

Job Tags

Contract work,

Similar Jobs

Health Advocates Network - Allied

Travel Respiratory Therapy Supervisor Job at Health Advocates Network - Allied

 ...Date: ASAP ~ Duration: 19 weeks ~36 hours per week ~ Shift: 12 hours, nights ~ Employment Type: Travel \n Certified/...  ...nurses. Our flexible approach enables us to develop solutions customized to your specific needs. From short- and long-term travel contracts... 

DAVITA

Registered Nurse RN Scranton Acutes - $15,000 Bonus Offered Job at DAVITA

 ...Range: -$44.00-$55.00 $15,000 bonus for new teammates! DaVita is seeking a Registered Nurse who is looking to give life in a hospital setting. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal... 

ServiceNow, Inc.

Senior Major Incident Manager Job at ServiceNow, Inc.

 ...opening is for the following shift: Tuesday - Saturday 5 pm to 1 am US Pacific Shift_****This position reports to: Senior Manager, Major Incident Management**The **Senior Major Incident Manager** plays a critical role in managing the resolution of technical issues that... 

Addison Kenway.

Mohs Surgeon / Dermatologist Physician Job at Addison Kenway.

 ...for a dermatologist/Mohs Surgeon to join their private practice. You will have two days in Mohs and the rest in general derm and cosmetics. Opening is due to growth. Full or part time options. Competitive compensation package. Fellowship trained Mohs surgeon. Dermatology... 

HR Services Group

HR Assistant - Bilingual - Data Entry - Onsite TEMP Job at HR Services Group

 ...Position Summary: We are seeking a detail-oriented HR Data Assistant to support essential workforce and compliance processes within our Human Resources department. This entry-level role is responsible for handling critical employment documentation and assisting...