Job Description
Full job description
**Job Title:**
Ice Cream Shop, Cafe, Barista, Customer Service, Cashier
**Job Summary:**
We are seeking a passionate and dedicated team member to join our shop. As a barista, you will be responsible for crafting high-quality coffee beverages, providing exceptional customer service, and maintaining a clean and inviting environment for our guests. The ideal candidate will have a love for coffee, strong communication skills, and the ability to work efficiently in a fast-paced setting. In addition to coffee preparation, you will be dipping ice cream, making waffle cones, preparing food items, and operating the POS cash register.
**Responsibilities:**
- Prepare and serve a variety of coffee drinks, teas, and other beverages according to standard recipes.
- Serve ice cream and other food and drink items.
- Operate the cash register and handle customer transactions accurately.
- Maintain cleanliness and organization of the coffee station, dining area, and equipment.
- Assist with food preparation and ensure adherence to food safety standards and regulations.
- Engage with customers in a friendly manner, taking orders and offering recommendations tailored to their preferences.
- Monitor inventory levels of coffee beans, syrups, milk, and other supplies; restock as needed.
- Collaborate with team members to ensure smooth operations during peak hours.
- Adhere to all health and safety regulations while handling food and beverages.
**Skills:**
- Coffee preparation
- Ice cream scooping
- Making waffle cones
- Cash handling and POS operation
- Food preparation
- Cleaning and sanitation
- Proficiency in operating POS systems; experience with Aloha POS is a plus.
- Knowledge of the food industry and experience in food handling practices.
- Strong customer service skills with the ability to communicate effectively with a diverse clientele.
- Basic math skills for cash handling and retail transactions.
- Ability to work efficiently under pressure while maintaining attention to detail.
- Experience in coffee preparation or barista training is preferred but not required.
- A positive attitude and willingness to learn about coffee brewing techniques and menu offerings.
Join our team, where your passion for coffee meets exceptional customer service!
Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour, Plus Tips!
Expected hours: 5 – 40 per week
Benefits:
Shift:
Work Location: In person
Company DescriptionROPICAL ICE CREAM & CAFE is a full service restaurant with a focus on ice cream, coffee, and pastries. We have a full food and drink menu as well.
ROPICAL ICE CREAM & CAFE is a full service restaurant with a focus on ice cream, coffee, and pastries. We have a full food and drink menu as well.
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