Job Description

Job Title: Research Lead

We are seeking an Insights Practitioner to join our team as a UX Research Lead. We are looking for someone who can act as a trusted thought leader and practitioner, driving impactful endtoend user experiences and growing the Research practice within Designit. Your background in providing pivotal user insights that lead to highquality, humancentered, and business valuebased experiences will be essential in discovering opportunities where Designit can drive greater impact for our clients and users at large.

Responsibilities

• Drive research activities that capture the user voice and behavior to inform design, development, marketing, and strategic decisionmaking, including but not limited to usability studies, oneonone stakeholder and user interviews, diary studies, and surveys.
• Develop research artifacts such as discussion and observation guides, journey maps, and insights reports.
• Communicate, defend, and build consensus around research findings and how they inform design & strategy.
• Document and present strategic recommendations and your point of view based on research and analysis.
• Uphold and represent research and design methodologies and best practices, collaborating with and advising designers on the project.
• Provide oversight and guidance to researchers and designers.
• Drive sales and growth effortswriting proposals, pitching to clients, and expanding existing client relationships.

Qualifications

• 6 years of experience conducting user or market research and driving tangible outcomes with product teams.
• 6 years of experience using varied quantitative and qualitative research techniques across multiple stages of the development process.
• 2 years of experience with employee experience or B2B research.
• Bachelors degree or higher in Experimental Psychology, Cognitive Psychology, Human Factors, Journalism, HumanComputer Interaction, Design, Business, Marketing, or a related field.
• Demonstrated ability to effectively communicate rich customer data and articulate the implications of research findings in clear and compelling ways.
• Strong business acumen, aligning design solutions with client objectives and needs.
• Ability to advocate for inclusive, usercentric, and datadriven digital products/experiences.
• Excellent project management skills and proven ability to work within tight timelines.
• Demonstrated ability to work crossfunctionally, collaborating with distributed teams across disciplines to drive change into products and services.
• Strong problemsolving and decisionmaking skills with an entrepreneurial mindset.
• Comfortable in an individual contributor and consulting role, as well as in an advisory role managing team members.
• Experienced in clientfacing positions and presentations to executivelevel audiences.
• Excellent communication and interpersonal skills, building rapport with clients and stakeholders.
• Ability to drive growth and research pipeline.

Additional Details

Mandatory Skills: Quantitative Research. Experience 810 Years.

Compensation range: $80,000 to $158,000. Full range of medical and dental benefits, disability insurance, paid time off (including sick leave), and other paid and unpaid leave options. Wipros standard benefits include additional perks and eligibility for performancebased incentives.

EEO Statement

Wipro is committed to creating an accessible, supportive, and inclusive workplace. We provide equal opportunities for employment to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by federal, state, local, or international laws. Reasonable accommodations will be provided to all applicants, including persons with disabilities. Wipro provides equal opportunities to all and values diversity.

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