Job Description

Job Description

Job Description:

Job Description:

Require a Sr. Systems Services and Support Engineer for Production Excellence squad within Fidelity’s Brokerage Technology team. The team builds and modernizes applications to support domestic and international lending. The squad member will work on production stability initiatives including monitoring, scalability, capacity, performance of distributed applications. They will also perform incident response and participate in technology life-cycle management initiatives.

The Value You Deliver

Provide production support, engaging squads to address issues. Provide production monitoring data to squads to assess stability and performance. Deliver quality technology solutions to complex business issues in an agile environment. Collaborate with internal and external product teams to deliver a cohesive solution.

The Skills that are Key to this role

Technical

• Ability to troubleshoot issues at the server level to assess source of issue
• Monitor the logs using Datadog and Grafana visualization tools
• Hands on experience in the technology stack – Java, Spring Framework, Spring Boot, PL/SQL, Angular/Bootstrap
• Experience in developing PowerBI dashboards
• Windows and Linux OS (shell scripting)
• DevOps, Monitoring, and cloud computing skills
• Hands-on experience in using RESTful Web Services with Java technologies.
• Solid experience understanding architectural patterns, micro-services, messaging/event driven frameworks and enterprise databases in an agile environment.
• Assist with root cause analysis process and provide feedback
• Establish SLA/SLO/SLIs with error budget and monitor
• Assist on Technology Lifecyle Management (TLM) Top Initiatives reporting and collaboration
• Exposure to messaging or and streaming frameworks including Kafka, * MQ, JMS.
• Hands on experience in practicing test automation at various levels of testing (unit, component, integration, and functional tests).
• Knowledge of Linux and shell scripting is an advantage
• Containerization (Docker), Kubernetes, cloud deployment tools is highly preferred
• Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as GIT, Maven, Jenkins, uDeploy
• Basic knowledge of AWS features and components

Behavioral

• You have a passion for technology and can navigate your way across complex and rapidly changing landscapes by staying on top of latest trends and thrive by sharing knowledge.
• Ability to learn quickly, be inquisitive/engaged and be proactive in your own learning
• Be Collaborative: work in partnership with the users, architecture, and engineering teams to deliver end-to-end solutions.
• Be Creative: promote and foster an environment of innovation to deliver solutions to market which help improve scale and efficiency, business growth and investment performance.
• Inspire Others: demonstrate a deep passion for technology and financial domain and create an ability to tap into the creative minds of the engineering team.
• Works well under pressure and have a proven track record of delivering quality software.

The Skills that are Good to Have for this role

• Strong communication skills
• Exposure to working in cloud technologies like AWS.
• Experience in agile methodology
• Experience creating queries for Oracle PL/SQL, SAP, DB2
• Trading domain experience with exposure to brokerage operations

The Expertise We’re Looking For

• Strong fundamentals in computer science
• Experience in Unix Shell scripting
• Experience in developing reports in DAX/PowerBI
• Debugging skills
• 3+ years of experience in information technology
• Financial services experience preferred

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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